01FebIsabel Pringle 1961 - 2023It is with great sadness that we announce the passing of Isabel Pringle, a former employee of Knowes HA, on 23rd January 2023. Isabel worked with Knowes HA for 17 years as Corporate Services Assistant before leaving us in August 2022. Isabel will be missed by everyone at Knowes HA and our thoughts and deepest sympathies are with all her family and friends. The funeral service will be held for Isabel on Monday 13 February at 9:30am Clydebank (Dalnottar) Crematorium.
31JanWorking4U Cost of Living Event at Edinbarnet Primary School on 1st February 9.15 till 11.15Working4U are holding a Cost of Living Event in Edinbarnet Primary School tomorrow, 1st February 9.15 - 11.15. Come along and hear about support that is available to help ease the burden of the current crisis. Along with representatives from Knowes HA there will also be advisors from Home Energy Scotland, Scottish Social Security, Faifley Food Bank and Upcycling Project, Parent Network Scotland and W4U Learning will be on site to offer support. Free tea, coffee, biscuits and a raffle included.
17JanReminder - Tenant Rent Consultation 2023/24 - Closing Date for Responses Extended Until 20/01/23We are extending the time period for return of the rent consultation exercise to Friday 20th January 2023. If you are a tenant of Knowes HA it is important that we get your views with regards to setting rents for 2023. The full consultation can be found in your copy of the Christmas newsletter which was sent to you before Christmas or you can fill this in online by clicking the story headline.
12JanUpdates to our housing management system will take place on Friday 13th January 2023Knowes’ housing management system will be down on Friday 13th January to allow for essential maintenance. Customers will still be able to phone Knowes HA to make payments and report repairs but will not be able to access their accounts via the portal and staff will not be able to advise on account balances or the progress of repairs for tomorrow. Normal service should be resumed for Monday. We apologise for any inconvenience to our customers.
04JanThe Thistle Tenant Risks Team are here to help!The Thistle Tenants Risk Team offer call backs for tenants and owner occupiers wishing to discuss home contents insurance, the cover available and payment methods. To request a call back visit www.thistletenants-scotland.co.uk and complete the enquiry form or email tenantscontents@thistleinsurance.co.uk and leave your contact details and someone will call you at a convenient time.
23DecWinter Newsletter 2022 View our winter newsletter on this link - https://www.knowes.org/data/Knowes_HA_Winter_Newsletter_2022_12_12_16_36_16.pdf
22DecOffice Closure over the Festive Period - Contact Numbers to Report an Emergency Repair Our Office will close on Friday 23rd December 2022 at 4pm for the festive period. For emergency repairs please contact West Dunbartonshire Council Building Services on 0800 197 1004. If you are reporting an emergency repair on Wednesday 28th December, Thursday 29th December or Friday 30th December between 8am and 4pm, please contact West Dunbartonshire Council Building Services daytime number on 0800 073 8708. For Gas Central Heating emergencies, contact City Building on 0800 595 595.