News & Events

Important Information - Bulk Uplift Service The Association acknowledges that some residents have expressed concerns regarding recent changes to the Bulk Uplift Service provided as part of the Common Cleaning Service.

Reactive Emergency Gas call outs We have been informed that there has been a higher level of Reactive Emergency Gas call outs over the past few weeks and would like to advise residents on the following procedures before you call City building.

Important Update on Bulk Uplift Service Knowes Housing Association has seen a significant increase in waste being placed in backcourts for uplift. The service we provide is free for residents who receive the Common Cleaning Service, but due to the large amount of waste (much of which is not bulk items), this service is becoming unsustainable. There is also the risk of vermin in the area when non bulk items are left in the backcourts.

Customer Engagement Group Meeting - Thursday 29th January 2026 at 5-6:30pm We are looking for customers who want to help shape our services by joining our Customer Engagement Group. Meeting details:

Join our Customer Engagement Group Joining our Customer Engagement Group gives you an opportunity to inform us on any improvements we could make, or any services that are currently working well for you. This allows us to continuously provide the best possible services for our customers. We are looking to hold our next Meeting in a few weeks. If this sounds interesting and you would like to come along, please do give us a call on 01389877752 (Option 5) or email us at info@knowes.org

Become a Tenant Advisor for the Scottish Housing Regulator The Scottish Housing Regulator (SHR) is looking for 16 motivated tenants to take on the role of Tenant Advisor– to provide their independent and unique perspective on SHR’s work, helping to ensure tenants are at the heart of SHR’s regulation of social landlords. Find out more information here: https://tis.org.uk/volunteer-tenant-advisor/

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