How we came about
Knowes Housing Association was formed on 1st March 1998 following a large scale voluntary transfer of 1,115 properties in the Faifley and Duntocher area of Clydebank from the former Scottish Homes. Knowes currently owns and manages 1030 properties and acts as factor to a further 694. Knowes is a charitable registered social landlord managed by a Committee made up of local tenants and home owners.
Our Mission is to
Provide good quality affordable housing and services which meets the needs and aspirations of the community we serve, ensure resident control of current and future housing and contribute to the continued improvement of the local community and environment.
Our Core Values are
- Respect and Equality of Opportunity
We treat everyone with respect and recognise and respond to their individual needs.
- Customer Focussed
We ensure that our customers are at the core of everything we do.
We communicate effectively with our customers and colleagues.
- Continuous Improvement
We are committed to review, develop and improve all of our services and processes.
- Honesty and Professionalism
We behave in a professional manner displaying honesty and integrity at all times.