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News & Events

19 Jan Office Closure - 2:30-3pm today Our offices will be closed today from the hours of 2:30pm-3pm for staff training. We apologise for any inconvenience this may cause.
13 Jan Join our Customer Engagement Group Joining our Customer Engagement Group gives you an opportunity to inform us on any improvements we could make, or any services that are currently working well for you. This allows us to continuously provide the best possible services for our customers. We are looking to hold our next Meeting in a few weeks. If this sounds interesting and you would like to come along, please do give us a call on 01389877752 (Option 5) or email us at info@knowes.org
12 Jan Become a Tenant Advisor for the Scottish Housing Regulator The Scottish Housing Regulator (SHR) is looking for 16 motivated tenants to take on the role of Tenant Advisor– to provide their independent and unique perspective on SHR’s work, helping to ensure tenants are at the heart of SHR’s regulation of social landlords. Find out more information here: https://tis.org.uk/volunteer-tenant-advisor/
07 Jan Due to technical upgrades our phonelines may be down for a short period of time today Due to technical upgrades our phonelines may be down for a short period of time today. If you are unable to reach us by phone, please call back later or email us at info@knowes.org
18 Dec Festive Break - Office Closure Our office will be closed for the Festive Holidays from 4pm on Wednesday the 24th of December until 8:30am on Monday the 5th of January 2026. For emergency repairs, please contact West Dunbartonshire Council Building Services on 0800 197 1004. For gas heating repairs, please contact City Building on 0800 595 595.
18 Dec Office Closure 23rd December Our office will be closed on Tuesday the 23rd of December from 11:30am-2pm for a Staff Meeting. We apologise for any inconvenience caused.
18 Dec Winter Newsletter 2025! Our Winter Newsletter 2025 is available to download and view by following the link: https://knowes.org/newsletters/
17 Dec Bin Uplift Update - Festive Holidays We wanted to update all residents that the bin uplifts will be carried out on the 27th and 28th of December, rather than the 25th-26th, and additionally, the 3rd and 4th of January rather than the 1st and 2nd. Our contractor will be working on the Saturday and Sundays of each week carrying out the bin pull out and returns.
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