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Job Vacancy - Housing Assistant

Position: Housing Assistant

Salary EVH Grade 5 £26,071 - £28,974,

Plus Company pension scheme and health care scheme

Contract: Permanent 35 hours per week,

Opportunity to work flexi-time or hybrid working


Knowes Housing Association Ltd (KHA) is a community based social landlord committed to its mission of providing good quality affordable housing and services which meet the needs and aspirations of the community we serve. The Association owns and manages 1048 properties and provides factoring services to 569 customers across the Clydebank area. We have 23 members of staff and an annual turnover of £4.8m.


KHA is looking for an outstanding candidate to deliver effective support to the Association’s Housing Services Team, assisting the Head of Housing and the Housing Officers in their main areas of work; specifically around estate management and quality control of the Common Cleaning contract. The post holder will also play a role in assisting in the management of Universal Credit cases particularly around information coming from the UC Portal. They will also support the Allocations Officer in the management of applications, housing list, and lettings.


You will be customer focussed and have excellent communication and people skills.  You will also have excellent organisational skills.


Ideally you should have experience in the provision of housing services within a social housing provider or other relevant sector. You will have excellent IT skills and be able to demonstrate these.


KHA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

The interview date is Tuesday 29th November 2022 Completed applications must be returned to by 12 noon on Monday 21st November 2022.


Should you wish an informal discussion regarding this post please contact to arrange a telephone appointment.

Please note if you do not receive an acknowledgement for your application within 3 working days please get back in contact with us. 

The Housing Assistant Advert and Job Application Pack can be downloaded below. 

Housing Assistant Advert
Housing Assistant Recruitment Application Pack

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