At present we can be contacted by email on info@knowes.org
We are working hard to keep our services to customers running, please see below for our various contact arrangements.
Contact details for each of our Housing Officers/Housing Assistant:
Jackie Ferrie - 07415764042
Thomas Millar - 01389877752 (option 3)
Nicola Gerrard - 01389877752 (option 3)
Natasha Robinson- 01389877752 (option 3)
If you are unsure who your Housing Officer is please click on this link for Housing Officers by Street, please note that Nicola Gerrard has now returned from maternity leave and is the point of contact for residents in her area.
If anyone is experiencing difficulties paying rent due to the coronavirus outbreak please contact your Housing Officer. Benefits advice can be obtained by phoning
Universal Credit 0800 328 5644 https://www.understandinguniversalcredit.gov.uk/coronavirus/
Independent Resource Centre 0141 951 4040 – for personal advice on benefits for you and your family, help with rent, mortgage advice etc.
Scottish Welfare Fund 01389737640 – helps families and people in Scotland who are on low incomes through Crisis Grants and Community Care Grants. You can apply for a: Crisis Grant – if you're in crisis because of a disaster (like a fire or flood), or an emergency.
Working4u Support Services 01389 738296 – supports West Dunbartonshire residents seeking employment opportunities, provide assistance with benefits and debt issues, help to access learning, gain qualifications and improve digital literacy.
Adult Mental Health Support 0141 941 4400 –Goldenhill Mental Health Resource Centre who can provide advice and support for anyone struggling with mental health issues.
