Knowes Housing Association Limited
Tuesday, January 06, 2009 Register | Login
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Welcome to Knowes Housing Association Website

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We pride ourselves not only on the services we provide but also on the way we genuinely listen to customer's views on how we can continue to improve those services.

This website provides useful information on the Association, its services and the homes it provides. If you have any comments to make on the services provided by the Association or the content of this website, please use the Contact link which is displayed on each page to get in touch.


Our Office Details

Our normal office hours are 9.00a.m. to 5.00p.m. Monday to Friday.

Rent counter 9.00a.m. to 3.30p.m. Monday to Friday.
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Lets Get It Sorted

 

Knowes Housing Association prides itself on providing a high quality service to all users however we accept that there may be times when you are not happy about the way we are conducting our business, and if that is the case then you must tell us. 
This guide details how you can access the Associations Complaints Procedure and outlines what you can do to get your point across and try and get things sorted!
 

For the Association, it allows us to check that we are doing things right, and when we are not, we are correcting things to make sure that the customer is happy.

Click the Hyperlink below for full information on complaints - Word.doc

Portals/0/Lets Get It Sorted - A Guide to Knowes Complaints Procedure.doc

 

 

 

 
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